Last Updated: March 28, 2026
grocerybagsjp operates this store and website (including all related information, content, features, tools, products, and services) and provides you with a curated shopping experience (the “Service”). grocerybagsjp is powered by Shopify, which enables us to provide the Service. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase or other transaction through the Service, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of personal information.
Please read this Privacy Policy carefully. By using or accessing the Service, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be associated with you or another individual. Personal information does not include information collected anonymously or information that has been irreversibly anonymized so that it can no longer identify you. Depending on how you use the Service, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information (including inferences derived from such personal information):
• Contact Information
Includes your name, address, billing address, shipping address, phone number, and email address.
• Financial Information
Includes credit card and debit card numbers, financial account numbers, payment details, financial account information, transaction details, payment methods, payment confirmations, and other payment-related details.
• Account Information
Includes your username, password, security questions, and various preferences and settings.
• Transaction Information
Includes products you view, add to your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transaction history.
• Communications with Us
Includes information contained in your communications with us, such as when you contact customer support.
• Device Information
Includes information about your device, browser, network connection, IP address, and other unique identifiers.
• Usage Information
Includes information about your interactions with the Service, such as how and when you access the Service and how you navigate through it.
Sources of Personal Information
We may collect personal information from the following sources:
• Directly from you
Including when you create an account, visit or use the Service, contact us, or otherwise provide us with your personal information.
• Automatically through the Service
Including from your device when you use our products or services or visit our website, and through cookies and similar technologies.
• From our service providers
Including where we engage them to provide certain technologies or where they collect or process your personal information on our behalf.
• From our partners and other third parties
How We Use Your Personal Information
Depending on how you interact with us and which services you use, we may use your personal information for the following purposes:
• Providing, Customizing, and Improving the Service
We use personal information to provide you with the Service. This includes fulfilling our contract with you, processing payments, fulfilling orders, remembering your preferences and products of interest, sending notifications related to your account, processing purchases, returns, exchanges, and other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, enabling you to post reviews, and providing a more personalized shopping experience such as recommending products based on your purchase history. This may include using your personal information to better customize and improve the Service.
• Marketing and Advertising
We use your personal information for marketing and promotional purposes. For example, this may include sending you marketing, advertising, and promotional communications by email, text message, or postal mail, and showing you online advertising on the Service or other websites based on products and services you have previously purchased or added to your cart, or based on your other Service usage history.
• Security and Fraud Prevention
We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect, investigate, and respond to potential fraudulent, unauthorized, unlawful, dangerous, or malicious activity, protect public safety, and maintain the security of the Service. If you register an account to use the Service, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access information with anyone else.
• Communicating with You
We use your personal information to provide customer support, respond to you promptly, provide effective service, and maintain our business relationship with you.
• Legal Reasons
We use your personal information to comply with applicable laws and respond to lawful requests, including requests from law enforcement or government authorities. We may also use your personal information to participate in or investigate civil discovery processes, potential or actual litigation, or other legal disputes, and to investigate and enforce potential violations of our Terms of Service or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:
• Shopify, and vendors and other third parties that perform services on our behalf (for example, IT administration, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
• Business and marketing partners that provide marketing services and deliver advertising to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity across different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy policies. Depending on where you live, you may have the right to direct us not to share your information for targeted advertising or marketing based on your online activity across different merchants and websites.
• When you direct, request, or consent to us disclosing certain information to third parties (for example, for product shipping, or through social media widgets or login integrations), we will disclose such information.
• We may share your personal information within our affiliates or other companies within our corporate group.
• We may disclose personal information in connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce applicable terms and policies, or to protect and defend the Service, our rights, and the rights of users or others.
Relationship with Shopify
The Service is hosted by Shopify. Shopify collects and processes personal information regarding your access to and use of the Service in order to provide and improve the Service for you. Information you submit to the Service is transmitted to and shared with Shopify and third parties who may be located in countries other than your country of residence for the purpose of providing and improving the Service for you.
In addition, in order to protect, grow, and improve our business, we use certain enhanced Shopify features that incorporate data and information obtained when you interact with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify. In such cases, Shopify is responsible for the processing of your personal information and for responding to requests to exercise your rights regarding the use of your personal information for these purposes. To learn more about how Shopify uses your personal information and about any rights you may have, please refer to the Shopify Consumer Privacy Policy. Depending on where you live, you may also be able to exercise certain rights regarding your personal information here: Shopify Privacy Portal.
External Services, Websites, and Links
The Service may include links to websites or other online platforms operated by external services. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy, security, or accuracy, completeness, or reliability of the information found on such sites.
Information you provide in public or semi-public places, including external social networking platforms, may also be viewable by other users of the Service and/or users of such external platforms, without limitation as to its use by us or by a third party. The inclusion of such links does not imply any endorsement or recommendation of the content, owners, or operators of those platforms, except as otherwise disclosed on the Service.
Children’s Data
The Service is not intended for children, and we do not knowingly collect personal information from children who are under the age of majority in your jurisdiction. If you are a parent or guardian of a child who has provided us with personal information, you may contact us using the details below to request that the information be deleted. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined under applicable law) personal information of individuals under 16 years of age.
Security of Your Information and Retention Period
Please note that no security measure is perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
How long we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide the Service, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights with respect to your personal information. However, these rights are not absolute and may apply only in certain circumstances, and where permitted by law, we may decline your request.
• Right of Access / Right to Know
You may have the right to request access to personal information we hold about you.
• Right to Deletion
You may have the right to request deletion of personal information we hold about you.
• Right to Correction
You may have the right to request correction of personal information we hold about you.
• Right to Data Portability
You may have the right to receive a copy of the personal information we hold about you and, in certain circumstances and subject to certain exceptions, to request that we transfer it to an external service.
• Managing Communication Preferences
We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option displayed in those emails. Even if you opt out, we may still send you non-promotional emails, such as important notices about your account or orders.
You may exercise these rights where indicated on the Service or by contacting us using the contact information below. To learn more about how Shopify uses your personal information, including rights you may have regarding data processed by Shopify, please visit: https://privacy.shopify.com/en
We will not discriminate against you for exercising any of these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. In accordance with applicable law, you may designate an authorized agent to exercise your rights on your behalf. Before accepting such a request from an agent, we may require the agent to provide proof that you have authorized them to act on your behalf, and we may also require you to verify your identity directly with us. We will respond to your request within the time period required by applicable law.
Complaints
If you are dissatisfied with how we handle your personal information, please contact us using the contact information below. Depending on where you live, you may have the right to appeal our decision by contacting us using the information below and/or the right to lodge a complaint with your local data protection authority.
International Transfers
Please be aware that we may transfer, store, and process your personal information outside your country of residence.
If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses, or equivalent contracts issued by the relevant UK authority, unless the destination country is recognized as providing an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational reasons or for other business, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last Updated” date, and provide notice as required by applicable law.
Contact Us
If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise your rights, you may contact us by phone or by email at info@hilltrend.jp, or write to us at:
Suishoen, Moriyama, Nagoya, JP-23, 463-0010, JP