Legal notice

Legal Notice Based on the Act on Specified Commercial Transactions

Seller: Hill Trend Co., Ltd.
Established: September 2024
Responsible Representative: Maki Okawa
Address: 2-218-3 Suishoen, Moriyama-ku, Nagoya, Aichi 463-0010, Japan
Phone Number: Omitted. Please contact us by email for inquiries.
Email Address: info@hilltrend.jp

Sales Price:
All prices shown on each product page include tax.

Additional Charges Other Than Product Price:
Consumption tax, payment processing fees (for bank transfer, credit card payments, etc.), and communication charges (such as internet connection fees).

Payment Methods and Timing:
Credit card payment, bank transfer, etc.
Payment is confirmed at the time of order.

Delivery Time:
Orders are usually shipped within 2 to 5 business days after order confirmation.

Delivery Method:
Shipment will be made through a designated shipping carrier.

Returns, Defective Products, and Cancellations:
As a general rule, we do not accept returns or refunds.
However, if the product has an initial defect or was incorrectly shipped, please contact info@hilltrend.jp within 7 days of receiving the product.
After confirming the situation, we will determine whether an exchange or refund is possible.

Return Deadline:
Only in cases of initial defects or incorrect shipment, within 7 days after the product arrives.
Returns sent without prior notice cannot be accepted.

Refund Policy:
If a refund is approved, it will be processed to the original payment method within 10 business days after inspection and approval.