How can I track my order?

Once your order has been shipped, you will receive a tracking number via email.

You can use this number to check the delivery status at any time.
How long does delivery take?

Orders usually arrive within 5 to 7 business days within Japan.
Can I change or cancel my order?

Once your order has been shipped, it is final and cannot be changed or cancelled. You can change or cancel your order before it ships by contacting our customer support team. If you have any questions, please email orders@grocerybags.
How much is the shipping fee?

All deliveries within Japan are free of charge.