Last Updated: March 28, 2026
grocerybagsjp operates this store and website (including all related information, content, features, tools, products, and services) and provides you with a curated shopping experience (the “Service”). grocerybagsjp is powered by Shopify, which enables us to provide the Service. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, purchase from, or otherwise interact with the Service. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will govern with respect to the collection, processing, and disclosure of personal information.
Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy, including how we collect, use, and disclose your information.
Personal Information We Collect or Process
When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include information collected anonymously or information that has been de-identified so that it can no longer identify you. Depending on how you use the Service, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information (including inferences derived from such personal information):
• Contact Information
Includes your name, address, billing address, shipping address, phone number, and email address.
• Financial Information
Includes credit card and debit card numbers, financial account numbers, payment information, financial account information, transaction details, payment methods, payment confirmations, and other payment-related details.
• Account Information
Includes your username, password, security questions, and various preferences and settings.
• Transaction Information
Includes products you viewed, added to your cart, added to your wishlist, purchased, returned, exchanged, or canceled, as well as your past transaction history.
• Communications with Us
Includes information contained in your communications with us, such as when you contact customer support.
• Device Information
Includes information about your device, browser, network connection, IP address, and other unique identifiers.
• Usage Information
Includes information regarding your interactions with the Service, such as how and when you access the Service and how you navigate through it.
Sources of Personal Information
We may collect personal information from the following sources:
• Directly from you
Including when you create an account, visit or use the Service, contact us, or otherwise provide your personal information.
• Automatically through the Service
Including from your device when you use our products or services or visit our website, and through cookies and similar technologies.
• From our service providers
Including where we engage them to provide certain technologies or where they collect or process your personal information on our behalf.
• From our partners and other third parties
How We Use Your Personal Information
Depending on how you interact with us and which services you use, we may use your personal information for the following purposes:
• Providing, Customizing, and Improving the Service
We use personal information to provide the Service to you. This includes fulfilling our contract with you, processing payments, fulfilling orders, remembering your preferences and products of interest, sending account-related notifications, processing purchases, returns, exchanges, and other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating returns and exchanges, enabling you to post reviews, and providing a more personalized shopping experience, such as recommending products related to your purchase history. This may also include using
• Legal Reasons
We use your personal information to comply with applicable laws and to respond to lawful requests, including requests from law enforcement or government authorities. We may also use your personal information to participate in civil disclosure processes, potential or actual litigation, or other legal disputes, and to investigate and enforce potential violations of our Terms of Service or policies.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes in accordance with this Privacy Policy. Such circumstances may include:
• Shopify, and vendors and other third parties that provide services on our behalf (for example, IT administration, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping).
• Business and marketing partners that provide marketing services and deliver advertising to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activities across different merchants and websites. Our business and marketing partners use your information in accordance with their own privacy policies. Depending on where you live, you may have the right to direct us not to share your information for targeted advertising or marketing based on your online activities across different merchants and websites.
• When you direct, request, or consent to us disclosing certain information to third parties (for example, for product shipping, social media widgets, or login integrations), we will disclose such information.
• Within our affiliates or other companies within our corporate group.
• In connection with a business transaction such as a merger or bankruptcy, to comply with legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce our Terms of Service or policies, or to protect and defend the Service, our rights, and the rights of our users or others.
Relationship with Shopify
The Service is hosted by Shopify, which collects and processes personal information about your access to and use of the Service in order to provide and improve the Service for you. Information you submit to the Service will be transmitted to and shared with Shopify and third parties who may be located in countries outside your country of residence for the purpose of providing and improving the Service.
In addition, to help protect, grow, and improve our business, we use certain enhanced Shopify features that incorporate data and information obtained through your interactions with our store, other merchants, and Shopify. To provide these enhanced features, Shopify may use personal information collected about your interactions with our store, other merchants, and Shopify. In such cases, Shopify is responsible for the processing of your personal information and for responding to requests to exercise your rights regarding such processing. To learn more about how Shopify uses your personal information and the rights you may have, please see the Shopify Consumer Privacy Policy. Depending on where you live, you may also be able to exercise certain rights regarding your personal information through the Shopify Privacy Portal.
External Services and Links
The Service may include links to websites or other online platforms operated by external services. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of such sites or the information they contain.
Information you provide in public or semi-public places, including external social networking platforms, may also be visible to other users of the Service and/or users of those external platforms, without restriction as to its use by us or by third parties. The inclusion of such links does not imply endorsement or recommendation of the content, owners, or operators of those platforms, except as expressly stated on the Service.
Children’s Data
The Service is not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the details below to request deletion. As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” personal information of individuals under 16 years of age, as those terms are defined under applicable law.
Security and Retention of Your Information
Please note that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.
The length of time we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide the Service, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.
Your Rights and Choices
Depending on where you live, you may have some or all of the following rights with respect to your personal information. However, these rights are not absolute and may apply only in certain circumstances, and where permitted by law, we may decline your request.
• Right of Access / Right to Know
You may have the right to request access to personal information we hold about you.
• Right to Deletion
You may have the right to request deletion of personal information we hold about you.
• Right to Correction
You may have the right to request correction of personal information we hold about you.
• Right to Data Portability
You may have the right to receive a copy of the personal information we hold about you and, in certain circumstances and subject to certain exceptions, to request that we transfer it to an external service.
• Managing Communication Preferences
We may send you promotional emails, and you may opt out of receiving them at any time by using the unsubscribe option displayed in those emails. Even if you opt out, we may still send you non-promotional emails, such as important notices about your account or orders.
You may exercise these rights where indicated on the Service or by contacting us using the contact information below. To learn more about how Shopify uses your personal information, including rights you may have with respect to data processed by Shopify, please visit:
https://privacy.shopify.com/en
We will not discriminate against you for exercising these rights. Where permitted or required by applicable law, we may need to verify your identity before processing your request. In accordance with applicable law, you may designate an authorized agent to exercise your rights on your behalf. Before accepting such a request from an agent, we may require the agent to provide proof that you have authorized them to act on your behalf, and we may also require you to verify your identity directly with us. We will respond to your request within the time period required by applicable law.
Complaints
If you are dissatisfied with how we handle your personal information, please contact us using the details below. Depending on where you live, you may have the right to appeal our decision by contacting us using the details below and/or the right to lodge a complaint with your local data protection authority.
International Transfers
Please note that we may transfer, store, and process your personal information outside your country of residence.
If we transfer your personal information outside the European Economic Area (EEA) or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission’s Standard Contractual Clauses or, where applicable, equivalent contracts issued by the relevant UK authority, unless the destination country is recognized as providing an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the “Last Updated” date, and provide notice as required by applicable law.
Contact Us
If you have questions about our privacy practices or this Privacy Policy, or if you would like to exercise your rights, you may contact us by email at info@hilltrend.jp, or by mail at:
Suishoen, Moriyama, Nagoya, JP-23, 463-0010, JP