Shipping policy

Shipping Method
Products you order are usually shipped within 2 to 5 business days. Once your order has been shipped, we will send you a tracking number by email. You can use the tracking number to check the delivery status.

Japan Shipping Fee
Shipping within Japan is free nationwide. No additional charges will apply.

International Shipping Fee
We also ship to the following Asian countries and regions at a flat rate of ¥2,150:
Brunei
Cambodia
China
Hong Kong SAR
Indonesia
Laos
Malaysia
Myanmar
Philippines
Singapore
Taiwan
Thailand
Vietnam

Shipping Carrier
We use reliable domestic shipping carriers for delivery. Please note that customers cannot specify the shipping carrier.
For International shipping we will use EMS.

Delivery Time
Depending on your location, weather conditions, or traffic circumstances, delivery may take longer than usual. Thank you for your understanding.

Other
If you have any questions regarding shipping, please feel free to contact us at info@hilltrend.jp.